Help centre

Find quick answers about accounts, uploads, reviews, copyright and more.

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Frequently asked questions

How do I create an account and sign in?

Visit the registration page and enter a username, email address and password to create an account. If you already have an account, use the sign-in page to continue. If you have forgotten your password, use Recover password.

What are the basic photo requirements?

Upload only aviation photos that you created. We recommend a minimum side length of 1,000 px and a common aspect ratio such as 16:9, 4:3 or 3:2. Enter the correct airline, aircraft type, registration, location and date. Before uploading, read the Upload guide and the Review standards.

How long does review take?

Review time depends on the pending queue and reviewer availability. “Reviewers online” on the home page only means that someone currently has the review page open. Eligible users may also request the Priority review. Results are normally shown on the site and sent by email.

Why was my photo rejected?

Common reasons include blur, insufficient detail, poor cropping, an uneven horizon, exposure or colour problems, watermarks, incorrect information, obstructions or duplicate submissions. Check the photo details or email for the specific reason, then use the rejection guide to make corrections before uploading again.

How do I appeal or request another review?

For a rejected photo, open Appealto explain the situation and provide supporting material. You can also use Request review to request another manual review. Track progress under My appeals / My reviews .

Can I apply to become a reviewer?

Yes. Eligible users can apply through Apply to become a reviewer . Trainee reviewers first complete practice reviews and are evaluated by an administrator before becoming full reviewers.

Who owns my photo, and may others use it?

You retain the copyright to your photos. The platform adds a standard watermark when displaying them. Anyone who wants to use a photo must select “Request permission” on its details page and may download the original only after the photographer approves. Manage requests under Usage requests . For details, see CopyrightTerms of Service and the Privacy Policy.

How do I link a phone, verify my identity, or close my account?

After signing in, open Account settingsto link a mobile number or complete Identity verification. Identity verification may be required in certain high-risk situations. Account deletion has a cooling-off period during which it can be cancelled; see Account settings for details.

How do groups and photo-shoot events work?

Open Photography groups to browse, join or create groups. Group members can organise photo events and meet other photographers. Your groups are listed under My groups.

How do I request carousel or showcase placement?

Eligible approved photos can use Apply for featured placement to request a place in the home-page carousel or featured section. An administrator reviews each request.

Still need help?

Email us or join the QQ group to speak with the community. We will reply as soon as possible.